CUSTOMER SERVICE

ORDER TRACKING

  • Order tracking information can be found in the account section while logged in. Log in here.
  • If you didnt make an account when making your purchase, you can sign up using the email used while ordering to access more information. Sign up here.

ORDER STATUS

  • Once your order has been processed, an order confirmation email will be sent to you that contains your order confirmation number. Keep this number to track your order and process returns.
  • Your shipping confirmation with tracking number will be sent via email once your order has left our warehouse.
  • Once an order has been placed and payment has been taken, the order cannot be cancelled. Please reach out to our customer support team by dropping an email to ecom@wilsonme.com. 
  • After receiving your order you can create a return request for it by reaching out to our customer support team.